Privacy Policy
Thank you for shopping at pawlux.com! Together we can make the earth a little greener one paw print at a time. Paw Luxury is committed to protecting your privacy, because we know you care about how information about you is used and shared. At Paw Luxury and www.pawlux.com we value you as a customer and therefore strive to make your experience on our website, www.pawlux.com (the "Site"), as safe and convenient as possible. Ensuring the privacy and security of your personal information is very important to us.
Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information. This privacy policy applies to all information collected or submitted by you or an individual acting as your agent on our Site. By using this Site, you agree to this Privacy Policy. Our Terms and Conditions take precedence over any conflicting provision contained herein. We may change our Privacy Policy by posting a new version of the policy on this page. It is your responsibility to frequently review the Privacy Policy.
What personal information do we collect and how do we use it?
The information we gather and learn from customers helps us personalize and continually improve your shopping experience at www.pawlux.com. Here are the types of information we gather.
Information Collected.
On some pages of the Site, you can order products, make requests or register to receive materials. The personally-identifiable information collected on these pages may include your name, address, email address, phone number, credit/debit card information, or other financial information. We use this information to fulfill your requests for certain products, services and materials, and to contact you about specials and new products.
News letter- We invite visitors to subscribe to our newsletter, and ask for e-mail contact information to assist in its distribution. All customers receive updates of new issues automatically. Should you wish to not receive these, you may easily opt-out. Please see the Choice/Opt-out section below.
Product Reviews- We invite our customers to submit reviews of the products they have purchased earlier. This information is then displays on our site to aid other visitors' shopping experience. These submissions are always voluntary, and the only personal information requested is customer's name.
Promotions/Special Offers- Our customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers we present the "opt-out" option to not receive these types of communications. Please see the Choice/Opt-out section below.
Email a Friend-This Site also offers you the ability to "Tell a Friend" about our Site and the products we offer on it. When using this feature, you will be asked to provide your name and email address, as well as the names and email addresses of those you wish to notify. We make no use of the recipient's name or email address other than to send such recipient your invitation unless such recipient grants us permission to do otherwise.
Gift Recipient-We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
On rare occasions it may be necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature, and are extremely infrequent.
Cookies
A cookie is a piece of personal account data stored on the customer's hard drive containing info that will enhance the enjoyment of our site. For example, a cookie containing a record of past orders provides such useful features as an opportunity to easily reorder products, and post reviews of the items previously purchased, as well as receive recommendation of the items we feel you will particularly enjoy.
You may control whether your computer will accept cookies (from Paw Luxury) with the preference setting of your browser. If your browser is set to reject cookies, you may still visit and shop at our site. The only drawback is that some of the experience-enhancing features listed above will not be active.
Disclosures
Paw Luxury is the sole owner of the information collected on this site. We do not sell or rent this information to any third party. Paw Luxury may share your personal information: (i) with third parties who are under obligations of confidentiality with Paw Luxury or with Paw Luxury's affiliates or subsidiaries,(ii) if Paw Luxury is required by law to do so, (iii) in the event of a transfer of ownership of Paw Luxury, merger or other similar transaction, or (iv) as otherwise set forth in this Privacy Policy. The following describes some of the ways that your personal information may be disclosed to third parties:
In order to fulfill your orders, we may disclose certain portions of your personally-identifiable information to third parties such as credit card companies, order processing and shipping companies. We may employ other third parties to perform services or functions on our behalf in order to improve our Website, merchandising, marketing and promotional efforts, communications or other services. Those third parties may include authorized contractors, consultants and other companies working with us (collectively, "agents"). They only have access to personal information needed to perform their functions, and they may not share any personal information with others or use it for any other purpose than providing or improving Paw Luxury's services and offerings.
We may share certain non-personal information with third parties for advertising, promotional and other purposes. For example, we may work with third party advertising companies, to serve and track our ads.We cannot and do not make any guarantees with respect to the actions or policies of such third parties.These third parties may serve other cookies. Our advertising partners may use the non-personal information they collect from our Website, in the aggregate, to help us better market and serve our customers.
This Privacy Policy applies only to Paw Luxury Website ("Site") and does not address the practices of third parties who may collect your personal information. You may visit other websites, through links on our Website, which may collect, use and share your personal information in accordance with their own privacy policies. The information practices of those linked websites are not covered by this Privacy Policy, and we encourage you to be very cautious before you disclose your personal information to others. In order to provide you with the information, products or services which you have requested, we may share or transfer your personal information with our affiliates or subsidiaries, or third party agents acting on their behalf.
We may disclose your personally-identifiable information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have a good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on Paw Luxury or (2) to protect and defend the property or rights of our company, our customers or the public. This includes exchanging personally-identifiable information with other companies and organizations for fraud protection and credit risk protection. If Paw Luxury should transfer ownership or ever merge with another company, we may share such personally-identifiable information with the company with which we merge.
What is "phishing"?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
How do you Correct/Change or Opt/Out of Services?
Updating and Changing Your Information.
If your personal information changes or if you no longer desire our service, we provide an easy way to correct, update or remove your personal data. This may be accomplished with a visit to account page. You can update, change or delete all personally-identifiable information you have provided to us by clicking on "My Account" on the Site and making such changes to your account. We will happily assist you in this task. Simply drop us a note at info@pawlux.com.
Choice Opt/Out
We respect your privacy and give you an opportunity to opt-out of receiving our periodic announcements of sales, promotions and newsletter publication. This may be accomplished with a visit to your account page. We will happily assist you in this task. Simply drop us a note at info@pawlux.com.
What Security procedures is in place to protect the loss, misuse or alteration my personal information?
Security
Paw Luxury takes every precaution to protect our customers' and visitors' information. When customers submit sensitive information via our site, your information is protected both on- and off-line.
All sensitive information (such as credit card numbers) submitted on our site is encrypted and is protected with the best encryption software in the industry - SSL. We use Paypal's industry leading Secure Sockets Protocol (SSL) 128 bit encryption to protect your personally-identifiable information, including your credit card numbers and other financial data, from interception and hacking .You may visually verify that the site is secure by looking for the closed lock icon at the bottom of your internet browser.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our visitors' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. And these employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our site, please send an email to info@pawlux.com. We will be happy to answer your questions.
How will you notify your customers of changes to your privacy policy?
Notification of Changes
If we decide to change our privacy policy, we will promptly post those changes on this page. We want our visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted or deactivated your account information, you will not be contacted, nor will your information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.
Contact Us
Should you have any questions or concerns about this Privacy Policy, please contact us at info@pawlux.com, or call us toll free.
Email: info@pawlux.com
Toll Free:1 (877) 4-PAWLUX
Phone: 570-972-2335
Mail: Paw Luxury
236 Streibeigh Lane
Montourville, PA 17754
Attn: Customer Service
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